All These Projects Start With Discovery
Our Discovery Process is a series of 3 meetings where we gather vital information to drive the creation of a solution, which we present to you as a Roadmap to Success during our Solution Presentation. A high level overview of these meetings is shown here:
All About You!
This meeting is all about you and your business goals. This high-level, birds-eye view of your operation will help us understand what you need. We will uncover true needs and paint the big picture of what you need to succeed.
Do you understand your true needs online?
We dig deep into your business to find out what makes it tick. We look for opportunities either known to you or new to you, in order to find exactly what it will take to craft the most successful solution possible.
Who Are You Serving?
Do you know what your targeted, ideal customer truly is? If you don’t, how can you expect to have a website that will speak to them? An in-depth review is done to understand who your ideal audience members are and how they act online.
Do you know how they act online?
With that knowledge we create customer avatars that will help to define everything we can do for you both visually and in content we produce. We will know your audience and with that knowledge, we can more effectively target those people.
How Is The Competition Doing?
We research and dig to find out not only who your competition is online, but also what they are doing in your online space. We will research your competition and uncover a wealth of valuable information on what they are doing in order to help you stand out from and above them.
What trends are there in your industry online?
Do you know the common themes that help to drive your industry and audience online and motivate people to take action? We will research your industry and how it behaves on the larger scale online to better refine our roadmap to your success on the web.
Our Discovery Process helps ensure we begin your project with an in-depth understanding of your business, industry and most importantly your audience. This understanding is what makes these solutions so valuable.
I know what i want, why can't we skip this and you give me a quote?
- There is no way we can give you an accurate quote (on time OR price) without knowing the full scope of the project. Our Discovery Process is a way we can avoid surprises for either of us.
- This process puts a value on our years of experience in building successful online businesses, and how that can positively impact the planning stages of your project, and ultimately help your ROI.
- In our experience, most clients have an idea of what they want, but don’t actually know what they need to achieve the goals of their organization. You wouldn’t walk into a doctor’s office and tell him what you need, without letting him run some tests, assess your situation, and make a professional recommendation. We’re professionals as well, so think of this as a similar relationship – only less invasive!
is this process going to take a lot of my time?
will i have to prepare a bunch of information?
- Not at all, all you need to bring is your knowledge and some coffee if you like.